Jazz Hotel

My stay at Jazz Hotel was lovely. Starting from the reservation everything went really smooth. I received all the information needed for checking in in the chat in the Booking.com app. The day I was about to check in I even received additional information in Bulgarian which was quite a nice surprise! I stayed there right between Christmas and New Year's eve and even though at that time people might want to just relax, the service was impeccable. The lady at the reception was more than polite and helpful! She explained everything needed, she showed me the room and helped me with advice about travelling in Napoli and outside of the city. During my stay I noticed some minor things in my room like a little bit of dripping from the sink's drain in the bathroom and she and the maintenance man checked and fixed everything in a quick manner. They were really easygoing and professional and I want to thank them again! The hotel was cleaned every day, including the room. I was delighted to be greeted by fresh air and a smell of cleaned floors when I first came (and every day after). There were Wi-Fi, towels, TV, air conditioning as described. The design of the reception, the halls and the rooms was simple, good-looking and functional. The location provided quick and easy access to all sorts of transportation: trains, metro, trams, buses and it was also at a walking distance from a lot of the possible places and tourist or an urban explorer might want to see. I almost didn't use any public transport.

Front desk agent, very nice, profesional and pro active attitude! Congrats to her!

clean and modern, convenient. Nice people running the hotel.

Ok value for money. Central location.

Balcony, shower, locksystem